Booking conditions

Booking conditions and cancellation policy

The reservation must be confirmed by providing your credit card details to guarantee the reservation (so-called standard rate) or for the preventive charge of the stay (so-called non-refundable rate).

For reservations with a guarantee credit card, nothing will be charged to the credit card before check-out. In any case, the sending of the card data constitutes a prior authorization for the debit. In case of timely cancellation, within the cancellation terms indicated below, nothing will be charged to the credit card.

The hotel reserves the right to check the validity of the credit card and reserve the amount due at any time after booking.

For non-refundable bookings the amount of the stay will be charged at any time after the booking and will not be refunded in case of cancellation.

Our system uses the most advanced security standards to guarantee the protection and privacy of the data entered. After clicking on the CONFIRM BOOKING button, you will be automatically redirected to the page to enter your credit card details. The process must be completed within 30 minutes of registering the booking. Otherwise the reservation will be automatically canceled.

City Tax (or Tourist tax)
The Municipality of Amalfi has established the Municipal City Tax (Tourist Tax) which must be paid by guests at their accommodation facilities. The amount of this tax is not included in the prices indicated on this site or in those generated by the online booking system and must be paid exclusively in cash at check out.

The city tax is EUR 1.5 per person per night.

BOOKING CANCELLATION TERMS
The reservation can be canceled and / or modified promptly as follows:

BOOKING AT STANDARD RATE
Free cancellation within 15 days before arrival.

For late cancellations or no-shows, the total amount of the reservation will be charged.

NOT REFUNDABLE BOOKING
Non-refundable bookings can be charged for the full amount at any time after the booking confirmation.

The Hotel reserves the right to verify the validity of the credit card by requesting a pre-authorization.

In case of late cancellation / modification or early departure, the customer is required to pay the agreed amount.

OTHER CONDITIONS
Check-in: check-in is possible from 14:00 to 20:00
Check-out: it is necessary to vacate the room by 11:00

VOUCHER ON CANCELLATION DUE TO COVID-19 EMERGENCY

For customers who must use a voucher issued for canceled booking for COVID-19, please note that:
The number of nights must be at least the same as the canceled stay and the amount of the new reservation must be greater than or equal to that of the canceled reservation due to COVID-19.
Only the rates, treatment and terms and conditions as expressed on the website at the time of the new booking will be applied to the new booking.
In particular, FOR THOSE WHO HAVE BOOKED A RATE WITH BREAKFAST AND BOOK A RATE WITHOUT BREAKFAST, THERE IS NO REFUND FOR THE DIFFERENCE OF TREATMENT.
Any possible difference in price compared to previous bookings will be lost and will not be recognized in any other form during the new booked stay.
The vouchers cannot be combined with any other offer or promotion and will expire, in any case, on the expiration date indicated on them (they will not be extended beyond their expiration date which is one year from the date of cancellation of the original booking).

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